The MyEdBC linking feature is an optional synchronization tool between a student's demographic information in MyEdBC and their SMS record. Once you have linked a student's SMS record to a MyEdBC record, any changes made in their demographic information in MyEdBC will be copied into the corresponding SMS record.

This feature requires support from your district technicians. Your district technicians must set up and maintain a programmatic link between MyEdBC and our secure servers. Our support can help you with this, but not every district has the technical resources to maintain this. For technical details, see Setting up MyEdBC Integration

<aside> 📢 This optional feature is separate from MyEdBC tracking functionality, which helps administrators and clerical staff keep track of which enrolments have been entered into MyEdBC for course activation and course completion funding.

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If you have this feature enabled, once you have Verified ID for a student you will see the button replaced with a new button that says "Link MyEdBC":

Clicking on the button will bring up the MyEdBC link page. The SMS will search your MyEdBC records for a record with a matching PEN. Once you have verified the information is correct, you can click the “Link Record” button to link the SMS student with the specified MyEdBC record.

Once a student has been linked, their demographic information becomes locked. This means that you can no longer change their demographic information, such as their phone number, address, or grade, from within SMS. For linked students, all demographic changes should be made from within MyEdBC instead. All other SMS functionality is retained, but now you'll no longer have their MyEdBC demographic data get out of synchronization with their SMS demographic data.

You can later access the MyEdBC link panel again using the “link” icon on the student panel:

Frequently asked questions

Can students link a MyEdBC record during registration?

No, this feature is visible to staff only and the MyEdBC link can only be enabled once a student has been verified. This workflow ensures that districts continue to verify student identification and protects personally identifiable information from inappropriate access.

Why is no MyEdBC record found for my student?

If you don't see any results, the record may have not yet synced. The MyEdBC synchronization happens every hour, but most districts only update their exports once per day, so you'll typically see new data in MyEdBC once per day.

Why has this linked student's information not yet been updated?

If a student has not been updated, it may have not yet synced. The MyEdBC synchronization happens every hour, but most districts only update their exports once per day, so you'll typically see new data in MyEdBC once per day.

It has been several days and no data appears to be updating. What might be wrong?

Your district's connection to the SMS may have been broken. If the files are no longer being sent to your SMS installation, then it will appear as if there is no new data to process. You can reach out to support at [email protected] if you would like to find out when the last successful upload was for your district.

Some data is synchronizing, but one (or a few) students are not. What might be wrong?